Hello Rita. If this is still not working for you, can you call us so we can go over it in case something is is not right? Remember that we are closed tomorrow through the 5th of January.

many thanks.

On 12/23/2009 11:49 AM, rita weyler wrote:
Hello
Someone suggested I use a different sd card; I did that and first it
seems to have helped. My bs would go through the steps to add the new
firmware but firmware 2.0 wouldn't show up when I checked system status.
I tried recopying and deleting the file several times wheth the same
results.
I tried again and I am back to being told know executable file when I go
to upgrade
My bs is plugged in. I have made sure the battery was completely .
charged even though I will have my bs plugged in while the upgrade is
happening.
Thanks lots for your help.
Don't the computer gremlins know it is the holidays and they shouldn't
pick on me?
Rita
Rita



--
Raul A. Gallegos
GW Micro Technical Support Team
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com

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