Thanks for your note about similar problems with a faulty lock
switch. I have now heard from a number of people with the identical
problem. But unfortunately in the last three days no one at GW Micro
has responded to my post about what should I do to fix things. I am
truly hoping that I will not be looking at weeks or months until I
can get my unit fixed; surely an outfit like GW Micro with excellent
products in other arenas could find a way to service its products at
the speed of business, no?
GW Micro, please let me know what I can do about the faulty lock switch.
Bryan
At 08:18 PM 7/12/2010, you wrote:
Yeah, I'd agree with you regarding the lock switch being
buggy. It'll sometimes say locked and other times it won't say
anything at all. On top of this, sometimes it will remain locked,
not allowing you to use any of the buttons just as if it were still
locked and when it comes to that (which so far, has only happened
three times), you're uncertain of what to do to get it out of this,
"locked up," status that it has put itself in.
It's pretty much unlocked itself two of these three times that I've
experienced this nonsense, but the other time, I had to plug it in
to the AC charger and it booted back up after that. Which I'm quite
fortunate that I had my AC charger handy at the moment to do just
that right along with a receptacle to plug it in to. I'm sure like
myself, there are days/nights that many of you for whatever reasons
do not have your AC charger with you or you do not have an AC
receptacle available to plug it in to... and that certainly wouldn't
of been good times.
From: "Bryan Bashin" <[email protected]>
To: <[email protected]>
Subject: [GW-Booksense] Lock switch bad?
Date: Saturday, July 10, 2010 9:53 AM
I've been using my BS for 10 months now and recently I've discovered
that I couldn't use the navigation keys or other keys at all. After
doing multiple resets, both soft and hard, I discovered that the
slider lock switch may be faulty. With the switch in the 'up'
position the unit will alternate between the locked and unlocked
state, sometimes announcing the change, sometimes not. By switching
the slider down and then up I can somtimes get the buttons to work
properly for a minute or two and then without warning the unit is
locked again.
I don't know if the mechanical construction of the switch is one of
those delicate pc-board things which is easily worked loose or
not. But my guess is that something has gone awry with the
switch. Anyone have this experience? And Raoul, how should I proceed?
Bryan
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