Hi gang,
Since version seven I seem to be having trouble with my medicine
supplier's account. I can still get logged on but when I try to go
to the refill link it's real slow and I get that percentage count
which is in version seven. By the time it gets there it seems to
have lost my info. Two questions, could that percent counting be
disconnected for a test
? And also if I were to go back to version six should I uninstall
seven before installing six? I hate to do that so I hope somebody
comes up with a magical answer.
Thanks
Bud,
X-Mailer: QUALCOMM Windows Eudora Version 7.1.0.9
Date: Wed, 23 Jul 2008 10:17:32 -0700
To: [EMAIL PROTECTED]
From: Bud Schwab <[EMAIL PROTECTED]>
Subject: Re: CABS - General question
X-Chzlrs: 0
Thank you for your prompt reply.
I've been logging on the same way since last January and have had no
trouble until a week or so ago. When I log in it shows my name so I
know I'm logged in. But when I try to go to refill a prescription
it says "member not found." and it says last updated 5-1-2008
If I ttry to go to status it says nothing has ever been ordered.
When I go on for my wife I get the same results
I don't have an immediate need for reordering but would like to get
it working again. I'm one of your blind users, so some time it
doesn't rread everything on the screen, but as I say it has been
working in the past.
Any thoughts
Bud "Earl" Schwab?
Thanks. At 12:14 AM 7/23/2008, you wrote:
Thank you for your email. Please tell us what error message you are
getting and what username you are putting in(it should be budschwab).
Please make sure you are logging on myprimemail.com. I am actually able
to log on. We will forward your account to our technicians if you are
still unable to log on. If you need any refills we can submit your request
until the issue is resolved. Please provide:
Prescription Number(s):
Shipping Address:
Shipping Method ($0 standard, $15 second day or $22 overnight):
Last 4 of credit card:
Thank you,
Member Services
[EMAIL PROTECTED]
To
[EMAIL PROTECTED]
07/22/2008 07:39 PM cc
Subject
Please respond to CABS -
General question
E SCHWAB <[EMAIL PROTECTED]>
Email from: E SCHWAB at [EMAIL PROTECTED]
Phone: 310-456-6886
Member ID: J00638611
Comment: I can't get on website to reorder or check status anymore. I've
changed nothing and it has been working up till a week or so ago. Several
phone calls has done no good, I'm just told they'll work on it.
Prime Therapeutics made the following annotations
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Bud Schwab
W 6 Z Y P
Malibu, California
Bud Schwab
W 6 Z Y P
Malibu, California
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