Reading threads such as this makes me wonder if GW Micro might consider taking the approach to beta testing Freedom Scientific has taken. No guarantee of list support at all; just fill out a form on their web site and hope for a personal response to your issue while waiting for the next beta release. I wouldn't blame GW Micro if they chose this path instead of spending the time they do on this list. I for one am glad they take the time. This release of the product is the most ambitious ever. Perhaps we should cut them some slack.
_____ From: Sam bushman [mailto:[EMAIL PROTECTED] Sent: Saturday, September 13, 2008 11:06 AM To: Marvin Commerford Cc: [email protected] Subject: Re: WE 7 Beta 3 issues and priorities Hi Marvin, You are waisting my time. I am not going to argue with you about lists ... who has them ... how long gw has been in business or any thing else. If we are beta testers and are providing feedback to GW ... it would be most helpful to know what they want feedback on. Several of us spent time on providing feedback for browse mode ... only to find out that they already know about those problems and they aren't working on fixes for that right now. They told us that they will tackel browse mode issues / rewrite that part post V7.0 release. I am not complaining about that at all. However, this is the time for us as there most dedicated users to let them know what is most important to us and a way for them to let us know how we can be the best beta team directly helping provide feedback on the things they are working on. Do you want to be part of this effort or do you want to spend your time telling me I don't have a clue! Maybe the gw staff can jump in here and see what ideas are best and provide us the info to best use the beta sycle to get out the best we7.0 ever? Thanks Sam ----- Original Message ----- From: Marvin <mailto:[EMAIL PROTECTED]> Commerford To: Sam bushman <mailto:[EMAIL PROTECTED]> Sent: Saturday, September 13, 2008 9:57 AM Subject: Re: WE 7 Beta 3 issues and priorities Hi. Do you really think they don't already have a list? They have a lot more data than anyone on the list has. They take the support calls and messages that are sent directly to the support email. Why should they publicize an ordered priority list? They'd be spending a ton of time reading through all the second guessing messages from people who would not agree with their order. They do take feedback but in the end they're the ones who have to allocate resources to get things done as efficiently as possible. Any list put out by list members might make some people feel like they're making a contribution but it would probably be duplicate effort. GW's been in business for over 18 years so they most likely have an idea about how to prioritize issues. ----- Original Message ----- From: Sam <mailto:[EMAIL PROTECTED]> bushman To: [email protected] Sent: Saturday, September 13, 2008 8:50 AM Subject: WE 7 Beta 3 issues and priorities Hi all, I was hoping gw staff would respond to this: Is it possible to get a beta 3 priorities list together? What items should we be most focused on to have bug free / fixed? What is the gw main focus? I mentioned that I think the loss of speech is the biggest issue we face. I also hoped that we could get more info to gw about these problems when they happen. I asked for ideas but, just got derailed in to a script discussion that was a waist of time. Maybe gw could give us a tiny single exe screen reader that would provide enough speech to exit we and see if there are any errors on the screen from windows? Ideas guys are what we need to fix this. Any info gw has to help with this would be great. I would like to never lose speech again. I realize that this is not a realistic expectation but, we should work harder on this. Thanks so much. Sam ----- Original Message ----- From: Sam <mailto:[EMAIL PROTECTED]> bushman To: [email protected] Sent: Thursday, September 11, 2008 6:31 PM Subject: WE 7 Beta 3 issues and priorities Hi all, Is it possible to get a beta 3 priorities list together? I like it when we find bugs report them they are duplicated and fixed for the next version. But, we need to start to focus on the most important issues / a priority list if you will. In other words ... many of us are reporting the same things over and over. I agree they are problems but, GW has basically said they aren't working on msaa stuff. So, email, web browsers pdf files (any thing that uses msaa is not the focus). It doesn't matter if we agree that is the proper order ... that is what is set for fix / release. I personally would have rerote the msaa / browse mode stuff way before I would have added power point / itunes and scripting. But, GW has the list of what they think best and we need to trust them and be part of the solution for the next release ... isn't that what we agree to when we use / run the beta. Now please don't email the list debating with the above and the pros and cons of this are. I am not trying to speak for GW and am just repeating what I personally think they said and ment. Personally the loss of speech is the biggest issue for me. I lost speach yesterday ... couldn't get it back for the life of me. I had a sighted daughter say that we was running and she clicked around and the computer was working perfectly. She didn't know why the speach was not happening but, I had her click on the system tray icon for WE and exit the program. It exited cleanly and I just pressed ctrl-alt-w and we came back to life. No errors of any kind and when I tried to send an error report WE said there were no errors to report. The sad part about this is I was not able to get GW any info to help resolve this (huge!) loss of speach issue. Since we would like WE to be rock solid and would love to have speech as reliable as the screen output ... I am hoping all of us can come up with a way to duplicate and help GW resolve this main issue. Any ideas on this? If GW could give us a list of things we should try and do in order when we loose speech we may get them more info that would be helpful. Currently I know that the story I just told about loss of speech above doesn't help them at all. But, If I know exactly what they are looking for and what they want me to do in order and reported solid step by step info ... they could get to the bottom of this. Any ideas are welcome. Any one else think the loss of speech issue is bar none the biggest issue for us? Thanks for listening. Sam bushman If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [EMAIL PROTECTED] and include leave gw-info in the body of the message. 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