Try a revive and see if it helps. The instructions are found in kb1063
on our site. The direct link is below.
http://ww.gwmicro.com/kb1063
Many thanks.
Caitlyn and Nicky said the following on 9/21/2008 7:43 PM:
Hi everybody,
Today, I was using my braille sense with the speech turned off. I
thought that I might've somehow missed the message about a low battery
because I wasn't able to advance the display any longer. There was a
slight hissing noise from the speakers. I figured it was time to plug
the unit in to recharge it. So I did. Four hours later, the unit will
not respond. The display is blank-cells aren't visible at all. I tried
resetting the unit by pushing the reset button for five seconds and that
didn't work. I tried resetting the unit using dots 1-2-3-4-5-6 and
f2-f3 all together with no luck. Any suggestions?
Thanks,
Caitlyn
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