Hi. It sounds like you have an unresponsive Braille Sense. The following KB article should answer this concern. KB1063. The link is below.

http://www.gwmicro.com/kb1063

Many thanks.

Mickey said the following on 10/26/2008 6:21 PM:
Hi. I'm sorry, I'm not on the BS list. My Sense stopped while I was using it, and I can't remember the sequence for resetting. I know about the button in back, but what is the other one, and how long do I hold them for? I use it for proofreading, so any help would be greatly appreciated. Mickey

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