This is a post that I hesitate to write, knowing as I do that some here are sensitive toward anything that they perceive as criticism of their screen reader of choice. But I've always tried to write what I see as the truth and
I doubt if I'll stop anytime soon. So folks, I'm just expressing my concerns here and wondering if anyone else shares them. And maybe along the way, someone will offer a suggestion that moves toward a solution for me and for anyone else who might be struggling with a similar situation.

Here's the thing. When I run version 7.01 with scripts turned off, I find the program to be just as reliable and "rock solid" as ever. Unfortunately, when I do run scripts, I'm finding that to even term this version as stable
would be a bit of a stretch. If scripts are running, I consistently run up against errors at startup. And this is with running primarily the scripts that were developed by GW Micro themselves. Further, this is happening on several computers, be it those that I use for work or those that emphasize more personal use.

Is it logical to say that all of them have problems? I don't think so. The ram varies, the specs vary, even the scripts that I have loaded vary. But the problem of instability when scripts are running remains the same. I have one machine that displays a Window-Eyes error every time I try to update any script. Note that I am receiving a Winow-Eyes error, not a Windowserror. I posted a message the other day with the error spelled out, but received no response, so maybe I'm alone in this.

Another script related problem that caused me grief was that one script was letting dialog boxes take over the screen completely. For instance, if I
opened "find" in either Internet Explorer or Firefox it took over the entire screen and caused Window-Eyes to go silent. Turning off scripts solved the problem./ The alternative would be to test the situation by turning off one script then another then another and another until figuring out which one
was causing the problem. To me, that feels a lot like working with a beta version which I am not doing. I simply don't have the time to be constantly
diagnosing issues generated by some aspect of my accessibility software. The ability to run scripts with a respectable degree of reliability is part of
what I believed I was purchasing.

Bottom line, my concern is that I have to shut off what is supposed to be one of the primiere selling features of the Windo-eyes 7 series in order to
get the program to run reliably and let me get some work done. Does anyone else share my concern or am I alone in seeing what I'm seeing? That's what I'm really wondering here. I can only add that such findings could indeed affect future purchases. If I have to turn off a primary feature of a piece of software, be it accessibility software or anything else occupying space on my machines, I am compelled as a consumer to seriously consider my direction in future purchases.

Ok, enough said. I hope the result of my expressing this concern will be a positive and constructive move toward a solution. Thanks much for offering some time to my thoughts.

Larry



Larry Naessens
Vinyl Trans4mations
A Division of Jalana Enterprises
Bradford, Ontario
Phone: 905 918 0658

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