Hi Gw Micro Staff and Everyone,

I do agree with what David said here.

Mine also crashed this morning, also, on my desktop. My netbook isn't even updating for some weird reason. Then, on my desktop, I got confused with all these windows opened, and I couldn't remember which scripts I had updated. Then, the last script, I attempted to update, I can't remember which one it was, but it told me I was replacing it with an older version, so I did not update that script.

It would be great, if Window-Eyes could say something like, "All Scripts have been updated." I love the sound, it makes when there are updates , but maybe it could still make that sweet sound, and then automatically update the scripts, without having to go update each one. This could be an option, in the Script Manager. Just a thought. <smile>

Thanks.

Pat Ferguson, always loving Window-Eyes


At 03:14 AM 5/7/2009, you wrote:
Just want to confirm, that I have had the same experience, several times. I have a vague feeling, that it specially happens when updates are available for the GW toolkit script; but then again, that one is the one most frequently updated, ain't it?

There is one work around, which can be done in certain cases. That is to unplug the internet cable of your computer, while re-booting. Then, as soon as everything is up and running, including WE, plug in the Internet cable again. After this, run the CTRL-WIN-I sequence, and handle the updates 'manually'.

What I really would have loved to see, is a SILENT update function, in WE. Even WHEN the script updating does function, with no loss and breaks, I don't see why the user have first to accept the updating of the script (which he has already done, by turning the automatic update on, first hand), then see a long list of files the script will install (which are installed from beforehand, since he is already using the script), Then press install (useless, since he - by turning on the automatic update - has already told the upcoming updates to install), and - in many cases, i.e. with updates from GW - ACCEPT the copyright screen (which also has been accepted through all the prior updates, and even had to be accepted when the first installation of the script was done). USELESS to go through all these steps. Most other software would update more or less SILENTLY, seamlessly, if ever giving info to the user, it would be a quick message balloon, telling that the update has been done, and now is ready. The only other compay, who sometimes have to go the LONG WAY AROUND, when updating, is MicroSoft. And they only do it ONCE in a while, not every single time.

GW staff, before considering WE7.1 on the market, why don't you hold it a week or two longer, and then fix a script update function, where things would work without all of this hazzle. If not, I agree with the last user on this thread, simply turn off the automatic update for all scripts. But then, why ever have such a feature, when it only is to be left turned off?

First talikng of scripts: I wish the CD with WE, would ship with the SCRIPT Installer script. That way, soon as the WE has installed, you could simply press CTRL-WIN-I, and go through the list of availble scripts. The way it is now, you first have to go to the Script Central, to download it, and then install it manually, before you can get the next scripts installed more smoothly. So, again GW staff, could you have included this script on the installation cd?


----- Original Message ----- From: "Charles Adkins" <[email protected]>
To: "GW Micro" <[email protected]>
Sent: Thursday, May 07, 2009 1:15 AM
Subject: Re: WE 7.01 crashing when script update Alert opens


I have had the same problem. For me since I have Windows sounds killed, I go as far as the desktop I think, then script updates begin and then the crash and I can do nothing. I have to re-boot, and then try to stop the progress before the script updates load. On this update today May 6, I can't tell you which update caused the crash--we update I think--because when the update loaded speech was killed, and when I stopped progress on next re-boot and did a "control Windows I" approximately 5 updated scripts were ready for my downloading.

When time permits, I'm thinking about turning off all automatic updates until WE 7.1 if I can remember how to do that, no time now though. This stuff always happens when I'm slammed with lots of work, and by the time I have time I just keep putting off trying to play Sherlock Holmes and fixing everything. If I just didn't have to work every day!!!!!

SMILE

Chuck
----- Original Message ----- From: "Larry" <[email protected]>
To: "GW Micro" <[email protected]>
Sent: Wednesday, May 06, 2009 6:27 PM
Subject: WE 7.01 crashing when script update Alert opens


Hello there. When it comes to my situation,  I'll give all the details that
I can, but since the problem occurs as Window-Eyes launches, I am a bit
limited as to the feedback that I am receiving.

What happens is this.
1. When the computer has launched Windows I start Window-eyes.
2. The first thing I hear at this point is the sounder that indicates that a
script needs updating.
3. The next thing I hear is the sounder which indicates that something
somewhere has failed. I can't say what, because Window-eyes does not say a
word through this process.
4. I restart or reset the computer, repeat steps 1 and 2, and the above
described scenario occurs once again.

With no speech to indicate what is going on, I can't go into greater detail.
All I know is that some problem pops up when I am notified that whatever the
script in question happens to be wants to update.

Meanwhile, other screen readers are running problem free, but won't launch
after Window-eyes crashes. Any suggestions on what I might try here?

Thanks in advance for your thoughts.

Larry

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