Sam,

What were you doing when the crash took place?  What task were you doing in IE8 
just prior to it going away?


  ----- Original Message ----- 
  From: Sam bushman 
  To: [email protected] 
  Sent: Wednesday, June 10, 2009 6:15 PM
  Subject: WE 7.1 Beta 1


  Hi guys,

  I have been running the beta with great results.
  However, I just had a hard crash.
  I lost speech in ie8 on winxp pro service pack 3.
  I had my sighted son exit all running apps ie8 oe etc.
  Then I still had no speech.
  My son then tried to click on the taskbar we icon and he couldn't get it to 
respond.
  I tried to press ctrl-backslash so I could exit properly and no luck.
  Finally even though the computer was responding to him ... I could not get 
speech squared away to start talking again.
  I tried to relaunch speech but, was told we was already running ... not in 
speech my son was reading the screen.
  Finally he just had to restart the computer.
  Speech came up with the reboot of the computer.
  I then tried to see if there was an error report to send to gw but, was told 
no error reports.
  So the upshot, we7.1 beta 1 is much more responsive and lots of things are 
better.
  It's more stable than any version I have had thus far.
  However, the hard lockups / loss of speech with no way to provide any info to 
gw or our selves is still a huge problem.
  So, hard lockup on beta one with no info of value to report.
  Why the crash ... I have no idea.
  What app at fault ... I have again no idea.
  When the computer was shutting down in the restart ... windows did say an app 
was not responding and shutting down.
  but, since windows didn't show what app ... again no valueable info.

  If gw had a way to send in a report of the computers state or something like 
that we may get some info but, as it is now ... this can happen over and over 
and I will not be able to provide any thing else of  value.
  We are right back to some of my earlier posts on these issues.
  We need better ways to recover from the loss of speech ... we need better 
tools to report back to gw with info that may help them resolve issues.

  I am just greatful that I have sighted family memebers who are available to 
help from time to time.
  If I were alone or didn't have that help like others on the list ... I guess 
the only solution would have been to yank the plug ... plug it back in and pray 
speech and the computer reboots.

  Thanks
  Sam



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__________ Information from ESET Smart Security, version of virus signature 
database 4145 (20090610) __________

The message was checked by ESET Smart Security.

http://www.eset.com



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