In Word, make sure under the view menu that the task pane is not checked,
and that the view is set to normal or print layout.  these are 2003 terms,
and they could vary slightly for 2007.  also, make sure the window is
maximized.

one last thing, in a new empty document, yes, you will hear a beep when you
press any arrow key, as there is no where to move.  you will need to type
several lines before you can test the up/down arrows.

hth,

Chip

 

-----Original Message-----
From: bitsbobslondon [mailto:[email protected]] 
Sent: Monday, July 06, 2009 8:40 PM
To: [email protected]
Subject: my window eyes 7.1 problems

Hi sorry no  still did not work in word if I arrow up and  down in a
document I just get a beep also in  firefox  no links work if you tab to a
link and hit enter it just sittes there I have removed the setfiles and re
installed them and still not working mark 


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