There are duplicate reasons why someone might get duplicate messages on list.

1. post to list with a cc to the sender. Since the reply method of the list, (which we are not changing soon) is set so when you press reply, the message goes to the sender, what many people choose to do is press reply-to-all and it causes the message to go to gw-info as well as to the sender. The better solution would be for the person to simply press reply and then erase the to field and type the gw-info address. However many are lazy and so don't do that. Aaron Smith in Technical support is one of those types *smile*.

2. Human error. Earlier today I posted an answer to a question for which Aaron Smith also posted. We happened to post the same answer and so it could have looked like a duplicate message.

Hope this helps.

On 9/24/2009 12:27 PM, mike mcglashon wrote:
hey guys
how come i get duplicate messages on the list
like even this one i should see twice
how come is this?


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--
Raul A. Gallegos
GW Micro Technical Support Team
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com

If you reply to this message it will be delivered to the original
sender only.  If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to [email protected] so the entire list will receive it.

All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be 
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