Hi Gary:
We tried that some time ago and it did not seem to improve the
situation, however, it is something we can try again, since we have
played with it a bit since the last time we tried it.
Thanks for your suggestion anyway.
Kevin Huber


On 10/16/09, Gary King <[email protected]> wrote:
> Kevin,
> I don't know which program currently loads first, but you might try changing
> the load order of EZKeys and Window-Eyes to see if that will solve the
> problem.
>
> Gary King
> [email protected]
>
> ----- Original Message -----
> From: "Kevin Huber" <[email protected]>
> To: "gw-info" <[email protected]>
> Sent: Friday, October 16, 2009 9:38 AM
> Subject: client having trouble with web
>
>
>> Hi:
>> I have a client who is using Window-eyes with EZKeys, which is a
>> software application which, when loaded, allows the use of alternative
>> input such as Morse Code.
>> The problem is that when she is using Internet Explorer, pressing the
>> up, or down arrow keys on her keyboard, the screen scrolls up or down
>> rather than reading the previous or next line.  I had a sighted
>> coworker look at it and he said that arrow keys were behaving as
>> though Window-eyes was not there.
>> Can anyone suggest what the problem might be?
>> Kevin Huber
>>
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