Hi,

Try re-installing video support.  I had that issue once and that cleared it
up.

Regards..  Joe Lanier
 

-----Original Message-----
From: Joe Paton [mailto:[email protected]] 
Sent: Tuesday, October 27, 2009 1:08 PM
To: [email protected]
Subject: We V6 xp sp3 and ibm thinkpad

                Hello.

I have been forced to undertake a complete software re-build of an IBM
thinkpad, installing XP patches and service packs.  Unfortunately the
original drivers' discs have been lost, we have downloaded all necessary
drivers from the net  for the Lenova R40 E machine.

Without an installation of WE ver 6.0 the machine appears to behave as it
should with no crashes.  When We is installed, a little more than every once
in a while, say one in 18 reboots, the machine crashes with the proverbial
blue screen.  This happens just after the Loading XP appears on the screen,
but well before the login screen.  The error message is page fault in non
page area, with what I guess is the address where the crash occurred.
If We is removed, the problem goes away as far as we can tell.

Nothing about this crash appears in the log files i've been assured, can you
offer some guidance as to what we might do to get a sound installation ov
WE.  Could this be something to do with D C M?

Can I provide any further info which could help?  Should we be looking for
older video drivers?

Many Thanks,

Joe Paton

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