Ok here is what I am trying and so far with some success in stopping the WE crashing of the system. I am not loading WE at startup. I have also changed the Window Eyes service to manual instead of automatic start. After my system boots I wait some where close to a minute then start WE. So far after numerous restarts WE has not crashed my system. Now that I have said that it will probably crash on the next restart.
-----Original Message----- From: Paul Henrichsen [mailto:[email protected]] Sent: Thursday, March 18, 2010 5:10 PM To: [email protected] Subject: RE: WE 7.2 still crashes I had a crash today when I first brought up the beta. Once I rebooted, it came up normally. sometimes, it works and sometimes it doesn't. We'll see how it goes with this beta. I have sent in so many error reports with 7.11 that I just stopped sending them in. I am running windows seven 32 bit hoping it would work better than the 64 bit version. -----Original Message----- From: Don H [mailto:[email protected]] Sent: Thursday, March 18, 2010 8:02 AM To: gwmicro Subject: WE 7.2 still crashes I was having trouble with WE 7.11 crashing on my Windows 7 Home Premium 64 bit machine ever since the release of Windows 7 so I went back to Vista. I worked with Aaron at GW and he thought maybe just maybe that the 7.2 would resolve my issue. Yesterday I did another clean install of Windows 7 64 bit and installed WE 7.2 beta. Sorry to say it did not resolve my problem. Without WE running the computer runs great and no problems happen. However about 50 percent of the time you start WE 7.2 beta the computer stops working properly. When WE causes the problem none of the desktop icons will work as well as any entries in the start menu. After a reboot again WE may cause the same problem or it maybe just maybe works great. When you look at the Event Viewer for entries logged at the time of WE causing problems there is a entry with an ID of 243 and a description of Desktop heap allocation failure. This entry is only logged when WE has the problem. Any suggestions? __________ Information from ESET NOD32 Antivirus, version of virus signature database 4954 (20100318) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4956 (20100318) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4956 (20100318) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
