That is the obvious solution and uh, I build my own computers or have it
done to my specs. Have never bought a brand computer and probably never
will for obvious reasons.
Quote of the nanosecond. . .
Sometimes it's more important to be human, than to have good taste.
--Brecht
Robert & Dreamer Doll ke7nwn
E-mail-
[email protected]
Home Page-
http://webpages.charter.net/dog_guide/
----- Original Message -----
From: "Sandra Fouts" <[email protected]>
To: "'Stephen Clower'" <[email protected]>; "gw-info-gwmicro.com"
<[email protected]>
Sent: Tuesday, April 06, 2010 10:24 AM
Subject: RE: sent my computer to GW
maybe you should just buy a blank machine and all your software separately.
"smile"
Sandra Fouts
Phone Counselor
Arkansas Attorney General's Office
323 Center Street, Ste 200
Little Rock, AR
501-371-2303
Fax 501-682-8118
-----Original Message-----
From: Stephen Clower [mailto:[email protected]]
Sent: Tuesday, April 06, 2010 12:19 PM
To: gw-info-gwmicro.com
Subject: Re: sent my computer to GW
It's just as nonsensical for a company to load one's PC with crapware as
nearly every major player does. Yet, it happens, and never is such garbage
ever beneficial to a computer's performance. Unfortunately, a reformat (or
re-installation of a clean copy of the operating system) is almost always
needed if you want the machine to work as it should. I don't like it either,
but that's just how it is.
Regards,
Steve
On 4/6/2010 1:08 PM, Sandra Fouts wrote:
Besides, you shouldn't need to buy a new computer then turn around and
reforemat it. Sorry but that's crazy.
Sandra Fouts
Phone Counselor
Arkansas Attorney General's Office
323 Center Street, Ste 200
Little Rock, AR
501-371-2303
Fax 501-682-8118
-----Original Message-----
From: John Gunn [mailto:[email protected]]
Sent: Tuesday, April 06, 2010 12:04 PM
To: [email protected]
Subject: RE: sent my computer to GW
Aaron:
I would agree with formatting however I believe if one does your
suggestion, HP might not honnor the warantee.
Take care,
John
________________________________
From: Aaron Smith [mailto:[email protected]]
Sent: Tuesday, April 06, 2010 12:00 PM
Cc: gwmicro
Subject: Re: sent my computer to GW
To be fair, it's less about the fact that you have an HP, and more about
the fact that you have an HP with all of HP's crap installed. If you were
to reformat and re-install, you'd have a brand new machine, that would
rock with Window-Eyes. I wrote about this, back in the day, on our blog:
http://www.gwmicro.com/blog/index.php/all/?title=new_pc_woes.
Aaron
On 4/6/2010 12:26 PM, C. Richcreek wrote:
Hi All, I am also using an HP but this is a laptop and having
issues. Most of the issues are caused by HP but WinEyes is, for the
small part, having some issues also, I would advise anyone and
everyone not to buy an HP because many of their Win7 HP support
programs are done in all flash? It seems that Microsoft takes two
steps forward and HP takes four steps backwards in accessibility.
Another issue is with Windows Live Mail. I don't see how the calendar
can get corrupted data in it when I never go into it but when this
happens the email program can not be opened, sheeze, multiple problems
and WinEyes is the easiest so far to get through. Sorry about the so
long rant but just had to spill. Thanks dearly, Craig R
From: Don H<mailto:[email protected]>
Sent: Monday, April 05, 2010 5:40 AM
To: gwmicro<mailto:[email protected]>
Subject: sent my computer to GW
When Windows 7 came out back in October I had a free upgrade
coming from HP on my recently purchased Desktop computer. Now don't
lecture me on why it is a bad idea to install a newly released operating
system as I totally agree but hey I am old and don't have time to wait for
it to be bug free as bug free never happens.
After installing Win 7 and WE 7.11 I had problems with a random
crash of my system when I started WE after a boot or computer restart. At
this point I couldn't say for sure if it was a Win 7 problem a computer
problem or a Window Eyes problem. I contacted HP with no help, contacted
Microsoft with no help and reported the problem to GW and got the response
that they couldn't duplicate the problem.
After numerous WE generated error reports being sent to Aaron
Smith at GW I got the response that maybe WE was causing the problem and a
possible fix would be in 7.2.
Well the WE 7.2 beta 1 changed the problem in that WE no longer
generated a error message but I was still getting the crash.
Aaron Smith finally told me that the only way that they could
potentially fix the problem was for me to send GW my computer.
I didn't really like the idea of sending them my computer but I
also was fed up with the problem. So a little over a week ago I sent in
my computer.
After they received my computer it got top priority for Aaron
Smith and others at GW to figure the problem out and get the computer back
to me in short order.
After a day of work at GW they did indeed agree that Window Eyes
was causing my problem and after another couple of days they pinned it
down to a timing problem with the Windows Log On service and GW did in
fact resolve the problem on my computer and will include the fix in the
7.2 release of WE. Aaron indicated that this fix would probably benefit a
small number of WE users with the same or similar problem.
It cost me a total of $19 to send GW my computer and since it was
in fact a WE problem they paid the shipping back. I see that as a few
dollars well spent and just another indication of the great support that
GW provides.
So when GW recommends that you send in your computer don't be
like me and hesitate and send it in if at all possible. You will probably
get your problem solved and maybe just maybe make Window Eyes even a
better product.
If you reply to this message it will be delivered to the original
sender only. If
your reply would benefit others on the list and your message is
related to GW Micro, then please
consider sending your message to [email protected] so the
entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo.
You can manage your list
subscription at http://www.gwmicro.com/listserv.
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and your
message is related to GW Micro, then please consider sending your message
to [email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo.
You can manage your list subscription at http://www.gwmicro.com/listserv.
--
Aaron Smith
Product Support Specialist * Web Development GW Micro, Inc. * 725
Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
