I'm getting the same error message and I'm also running the Vipre firewall.

Les 

-----Original Message-----
From: Neville [mailto:[email protected]] 
Sent: Thursday, May 06, 2010 5:21 AM
To: Walt Cone; GW Micro
Subject: Re: Help getting the 7.2 upgrade

Hi,

I have also received this message in the past from the GW site and a way
around it was to turn off the Sunbelt Personal Firewall and turn on the XP
firewall. Make sure you are off line when you turn off the Firewall prior to
turning on the XP firewall.

After download, reboot and the Sunbelt Firewall will  restart.

HTH
Neville.

On 6/05/2010 6:21 AM, Walt Cone wrote:
> Hi all,
>
> I have been trying since 11 am this morning to get the lattest upgrade.
>
> I get the following error when being sent to the window eyes upgrade. 
> I click on the link to download and get this message.
>
> ERROR: Upgrade files must be accessed from the Window-Eyes Upgrade page.
>
>
> I have tried from the main gwmicro web site and from the window eyes 
> help menu.
>
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