Hi if you go to www.gwmicro.com/upgrade and enter your serial number in the edit fuild and tab to check for upgrade And download it that way it worked for me with no problem All the best markymouse If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it.
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