Hi Shannon, You are so right! I too had the same experience a couple of years ago with Dan: I called about buying a GW product, and described how I wanted to use it (planned to use it), and just had a question (I think about optional components). Well, Dan took the time to explain to me why the product would not likely make me happy, and I ended up not spending several thousands of dollars. I'm very grateful, and respectful of such a salesman! Chip Orange
_____ From: shannon [mailto:[email protected]] Sent: Wednesday, February 23, 2011 12:05 PM To: [email protected] Subject: Gw appreciation Good morning list. I just thought I would take a second to say Thank You So Very much to Dan at Gw and tell you all what a great guy/company he/they is/are! I called yesterday to discuss another GW product. I was considering buying a new CCTV. I thought of company loyalty and went to their sight to evaluate their low vision solutions. Unfortunately they just don't carry the product I was looking for. Dan was kind enough to recommend that I call another person who might be able to help me. This was the most Fortuitous phone call I had ever made, or the most coincidental shrug. When I called the suggested person, he was very helpful and happened to be in my city at the time of the call. He travels four states and the odds that he was in my city was just plane funny. After talking to him and going over all the different options we discussed that he would be happy to show me the products I was interested in. It happened that not only was he in my city, he was only 2 miles away from me!! Knowledgeable patient and generous with Q A he was a perfect person to have contacted. Not only was he all of those things but he was able to deliver to me the unit this morning. I now have my new CCTV !! Thanks to Dan because I had never heard of his company and I would still be looking had I not tried his suggestion. I just wanted to tell the list what a great person Dan was to listen and help when he could not exactly provide me with the solution I was searching for. Great people and great company!!! Thank you Dan and GW Shannon If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
