Hi, when you got the upgrade, did you do it from the help/check for
updates menu of Window-Eyes, or did you go to the upgrade page and
manually type in your serial number?
On 3/17/2011 8:18 AM, Robbie Miller wrote:
Hello All, I'm running WE 7.5 beta on my Vista desktop, asus windows7
starter netbook, and my XP laptop.
I was finally able to download the 7.5 upgrade at 3am this morning. The
file size on my Vista desktop is 42mb.
When I start the upgrade process, everything seems normal.
When I get to the screen asking me about new or updated braille
settings, the default is yes. I hit my space bar on the yes button, and
a minute or two later, I get an error message saying "Window Eyes can
not install over the current installation" or something like that.
I went back and downloaded the upgrade again, and ran the 7.5 upgrade. I
got the same error message again.
I then went to my asus windows7 starter netbook, downloaded the 7.5
upgrade, and after pressing the yes button on updating braille settings,
a minute or so later, the installation is aborted with window eyes
saying it can not install over the current installation.
I checked the file size on the netbook, and it's 42mb.
I have not bothered downloading WE 7.5 upgrade, and trying to upgrade my
XP laptop.
I was under the empression I could upgrade from the 7.5 beta to the 7.5
release. Am I wrong?
Do I have to uninstall the beta, reinstall WE 7.2, then run the 7.5 upgrade?
Thanks.
Robbie
[email protected] <mailto:[email protected]>
--
Raul A. Gallegos
GW Micro Technical Support And Product Specialist
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com
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