Hi Anita.
Are you using Windows XP? If so remote assistance does not work on
Windows XP at this time. GW Micro has promised a free update which will
make it work on XP.
Take care.
Chris Hallsworth
On 4/25/2011 7:56 AM, Anita wrote:
Hi list,
What are the steps for asking for help with the remote assistant? After
choosing this option, nothing happens, and I don't find the code that I
give to the person.
Anita
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