Hi you are exactly correct about this issue.  Like I said it is reproducible
100 percent of the time.

 

 

From: Cliff Fry [mailto:[email protected]] 
Sent: Sunday, June 26, 2011 9:25 PM
To: 'Corey Knapp'
Subject: RE: Win-Eyes 7.51 is holding on to processes

 

You should have replied to all so GW Micro would see your post on this
issue.  I know it is an issue but if others don't see it and GW does not get
enough feedback from other users, they will not put much resources in
finding it.  They said they could not reproduce the problem.  I don't know
what kind of systems they have to test on and what tools they have to
discover these kind of problems.

You would think that with the remote access capabilities they have, they
would want to access a computer with this problem and take some kind of
memory dumps and have them sent to them for evaluation.

You and I are the only two with this problem so far.  All they say is they
can't reproduce it in house.  I'm not so sure, with remote access, that
holds the same volume of water.

Cliff

 

 

From: Corey Knapp [mailto:[email protected]] 
Sent: Sunday, June 26, 2011 9:16 PM
To: 'Cliff Fry'
Subject: RE: Win-Eyes 7.51 is holding on to processes

 

Hi I know that this is a Win-Eyes issue Because it also happens in mp3 tag I
can reproduce it 100 percent.  It doesn't happen with Nvda when exiting
these programs.

 

From: Cliff Fry [mailto:[email protected]] 
Sent: Sunday, June 26, 2011 9:06 PM
To: 'Corey Knapp'; [email protected]
Subject: RE: Win-Eyes 7.51 is holding on to processes

 

I have had this problem since the 7.5 beta.  The people at Ultraedit were
able to reproduce it.  It still exists in 7.5.1 with the latest release of
Ultraedit.

Cliff

 

 

From: Corey Knapp [mailto:[email protected]] 
Sent: Sunday, June 26, 2011 8:25 PM
To: [email protected]
Subject: Win-Eyes 7.51 is holding on to processes

 

Hi GW Staff and Listers,

I am running Win-eyes 7.51 on a freshly installed Win7 64bit Ultimate
machine and I am noticing the following 100 percent of the time.

Whenever I go to exit Ultra Edit or Mp3tag Win-eyes holds the process and I
have to go to task manager and end task on the process.  I know that this is
Win-eyes because I can load either of the programs with Nvda and this
doesn't occur when I exit them they exit without a problem.

I hope that this can be fixed.  I have turned scripting off and the problem
still happens.  I am using Microsoft Security Essentials for my AV.  I have
also disabled it and this doesn't correct the problem.

Thanks,

Corey


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