I sent the diagnostic report, but it didn't say whether it sent, so hopefully it was sent and will be sorted out.
-----Original Message----- From: Stephen Clower [mailto:[email protected]] Sent: 16 July 2011 13:26 To: Samuel Wilkins Cc: aaron; [email protected] Subject: Re: IE Enhance Ap Not working Samuel, Please download the wediag app, and once installed, press Control-Alt-Q and follow the prompts. This may help us determine why IE Enhanced isn't working for you. Thanks, Steve On 7/16/2011 4:19 AM, Samuel Wilkins wrote: > Yes the ap is up to date and yes, all other aps are working. > > -----Original Message----- > From: Stephen Clower [mailto:[email protected]] > Sent: 15 July 2011 19:41 > To: Samuel Wilkins > Cc: [email protected] > Subject: Re: IE Enhance Ap Not working > > Hello Samuel, > > Have you ensured all apps are up-to-date? Are your other apps > functioning correctly? > > Regards, > Steve > > > On 7/15/2011 11:48 AM, Samuel Wilkins wrote: >> I am running IE 9 with Windows 7. >> >> -----Original Message----- >> From: Stephen Clower [mailto:[email protected]] >> Sent: 15 July 2011 12:57 >> To: Samuel Wilkins >> Cc: [email protected] >> Subject: Re: IE Enhance Ap Not working >> >> Samuel, >> >> Which version of IE are you running? >> >> Regards, >> Steve >> >> >> On 7/15/2011 7:36 AM, Samuel Wilkins wrote: >>> Hello, I've been trying to use the IE Enhance ap with Window-Eyes 7.5.1. >>> However, it doesn't seem to work. The ap title, as it appears in the list, >>> is IEEnhance.vbs.wecrypt.wsf, and when I start it, it runs for a few >> seconds >>> and then stops. When I try to load the help and options dialog, it ocmes >> up >>> with the following message. >>> --------------------------- >>> Enhances Internet Explorer >>> --------------------------- >>> There was an error displaying help information. >>> --------------------------- >>> OK >>> --------------------------- >>> I've tried uninstalling and reinstalling the ap without success. Does >> anyone >>> have any ideas as to why this is happening? Thank you. >>> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> -- -- Stephen Clower Product support specialist GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * gwmicro.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
