Wrong.  What you do is inform me of the risks and benefits of using or
disabling this feature and leave it to me to decide if it makes sense in
the manner in which I conduct my business.  The below accurately
reflects the attitude I find concerning with GWMicro these days.  I have
been using a computer since before GW Micro existed, I am well qualified
to reach a decision on whether an auto update feature should be in my
face every time I start a piece of software.  That you believe you are
better able to make such decisions on my behalf is a paternalistic attitude.

You are also greatly understating the nuisance of dealing with this
going off when one is mid-task and has already had to restart WE because
it froze.  When I am coding the last thing I need is something pulling
my attention even further from the task at hand.  It is not the length
of time required, it is the break in flow that causes problems.  I only
wish that the stability problems I experience were caused by an app.
Sadly, I ruled that out long ago.

-Len

On 9/6/2011 12:33 PM, Aaron Smith wrote:
> On 9/6/2011 2:25 PM, Len Burns wrote:
>> I usually have other priorities and time lines to deal with that do
>> not involve GWMicro deciding it is time for me to update a dang app.
> 
> FWIW, we have streamlined this process, at least for the apps that we
> ship, so that, when prompted, you only need to press a Y, followed by
> Alt-U (with the update dialog comes up), and that's it. You're done. It
> takes about 20 seconds to download and install (give or take, depending
> on internet speeds, etc.).
> 
>> This is made far worse by the serious stability problems currently
>> exhibited by WE.
> 
> Which is precisely the reason why we want people notified about updates.
> When you run outdated material, you risk a greater change of
> experiencing stability issues.
> 
> So there's our rub. We either don't tell you about any updates, and have
> you upset at continual problems (possibly due to not being current), or
> we notify you when updates are available, and force you to take less
> than one minute to get updated.
> 
> Aaron
> 
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