Thanks Bryan.

Given the number of messages I have received, I wonder if my problem relates to 
the download manager, rather than the browser.  However: the problem is 
regardless of browser, and all links that I need seem correctly identified.

Thanks.

Vaughan.



-----Original Message-----
From: Bryan Peterson [mailto:[email protected]]
Sent: Saturday, 12 November 2011 3:23 p.m.
To: [email protected]; [email protected]
Subject: Re: Audible again

That's strange. Because I've never had difficulty accessing my library. Well 
except when I'd use Firefox and I think that was just a Firefox issue.
They're coming to take me away, ha-haaa!
----- Original Message -----
From: "Vaughan Dodd" <[email protected]>
To: <[email protected]>
Sent: Friday, November 11, 2011 4:55 PM
Subject: Audible again


> Hello List members.
>
> Has anyone found a source within
> Audible to whom to complain about problems accessing the library?
>
> When I raised the more general problem of Audible and Window-eyes some
> months ago, the feedback was that the problem is Audible's to solve.
>
> Just tried again today to see if there is any progress and no joy.
>
> Like all retailers, Audible happily takes the money but if blind
> people cannot easily access what we have bought, (a fact which only
> comes to light after the purchase) then we must surely have some
> rights to either get refunds or to expect a solution.
>
> However: knowing that Gw Micro is well aware of the difficulties - is
> there any progress at GW's end, or is there a code of silence about
> future enhancements?
>
> Thanks.
>
> Vaughan.'
>
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