Hello David

If you can figure out how we on this list can help you out, by all
means, let us know.

As for a refund, that is an issue that is between you and GW Micro. One
thing I've learned is when I take the time to figure out whom gets what
question, the results are often much to my satisfaction.

Remember all I'm doing is sharing some information based on some of my
experiences. What you decide to do with it is entirely your choice.

Good luck and I hope you eventually find the right place for your
demand.

Vic 

-----Original Message-----
From: Gerry, David [mailto:[email protected]] 
Sent: Monday, December 12, 2011 1:05 PM
To: GW Info
Subject: I want my money back for Window-Eyes 7.5.x

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hello,

        I want my money back.  Ever since I upgraded to 7.5 Window-Eyes
hasn't worked correctly and since 7.5.2 it has now become unusable.  I
can't get Firefox to work well with it at all it keeps reading stuff
that isn't on the screen and the speech cuts off before reading is
complete i.e. it will read half a line and them stop.  I have to
consistently shutdown Window-Eyes and restart, or log off then back on
or reboot the computer.  I've never had this problem before and now it
has to be done several times a day.

        since I have to go back to 7.2 which I know works well I'm going
to
lose all of my set files I have set up because I'm sure you can't go
backwards.


David Gerry
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