one last thing Tony; I'm not the best at WE support; why not call those who are? It may be important for instance to remove all your WE files after an uninstall, before reinstalling; I didn't say that because I'm not sure, but it's likely support has seen these issues enough to know. hth, Chip
_____ From: Tony_C [mailto:[email protected]] Sent: Wednesday, December 14, 2011 6:29 AM To: Chip Orange; [email protected] Subject: Re: Window eyes is totally screwed up now Hi Chip, I have done the re-install 2 times. I do have the 32 bit and also have the window maximized.. I have been through everything I can think of and guess at. Tony From: Chip Orange <mailto:[email protected]> Sent: Tuesday, December 13, 2011 8:11 PM To: 'Tony_C' <mailto:[email protected]> ; [email protected] Subject: RE: Window eyes is totally screwed up now Tony, Chris may be correct in your needing a reinstall. I have tested the Word spell check with Word 2003 and 2010, and am having no issues. Do you have the correct Office set files installed? That is very important. Also, do you have the Word window maximized first? Also, very important. Finally, are you using the 64 bit version of Word (not windows, but Word). If so, I've seen enough problem reports that I'd recommend uninstalling it, and installing the 32 bit version (which will run just as well). This is a MS issue, not window-eyes; MS has quite a long article on the problems of using 64 bit office. Chip _____ From: Tony_C [mailto:[email protected]] Sent: Tuesday, December 13, 2011 9:35 AM To: [email protected] Subject: Window eyes is totally screwed up now Hi All, Well since the release of 7.5.2 things are worse than ever. I open an email and W E just sits there and reads nothing. There is still a problem with trying to edit a message that I'm composing in WLM. Also, now if I'm on a webpage and hit enter on an email link when the blank message comes up W E sees the To field as being empty.. However I did verify through a sighted person that indeed the address was in the To field just that W E wouldn't read it. Now there is still the problem with spell check in word, which doesn't make sense because with JFW and Nvda it works just fine. Why do we using W E have to do all these key strokes to use spell check when it has always been as simple as tabbing once to the list of suggestions and arrowing to the one of your choice and hitting enter. It still works that way with the other two screen readers. I've been a faitful W E user since 2003 and have recommended it to many people. However now Im afraid that I can no longer do so because of the frustration that it causes. Unless some real fixes take place This will be the last version iof W E that I will be using. It may be $300 cheaper that it's major competitor but lack of ability to use it in an efficent manner out-weighs the cost. Tony If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
