You all are correct and I was just frustrated because I thought since I purchased the new code that it should activate as it said it did. I know I need to reactivate before it expires. It is more than a little frustrating that one can not reactivate when or just after it expires. I am thankful that they likely will help me and I regret that it expired.
Jim On 1/20/12, James Mannion <[email protected]> wrote: > You're right. That is what I will do and I will be calm when I do it I just > thought that it should reactivate even if it had expired when I entered in > new license code. > > Sent from my iPhone > > On Jan 19, 2012, at 7:41 PM, "Dennis Long" <[email protected]> wrote: > >> james calm down first of all it's the user i.e you who messed up and not >> the stupid things fault call gw tomorrow i'm sure they will help you just >> be a little more friendly. >> ----- Original Message ----- From: "Rollin Hippler" >> <[email protected]> >> To: "James Mannion" <[email protected]> >> Cc: <[email protected]> >> Sent: Thursday, January 19, 2012 10:35 PM >> Subject: Re: Just spent $39.00 to renew my monthly activation and it is >> still saying expired >> >> >>> Calm down, I've been there and done that and the resolution is relatively >>> painless and doesn't take much time! When you call Technical Support >>> they'll ask you for the Installation id and give you an Unlocking code. >>> >>> It happens when you let your license lapse. >>> >>> Rollin >>> >>> On 1/19/2012 9:16 PM, James Mannion wrote: >>>> Well I just ordered a license number as usual, the only part is that I >>>> unfortunately should have done it yesterday instead of today as it >>>> expired today and after I activated the new code it still says expired >>>> demonstration copy. Trying to press activate again results in it >>>> saying that license number has already been used. Now I guess I have >>>> to find time during business hours to be able to call and hope they >>>> will help me fix it over the phone. Stuff like this really ticks me >>>> off! I just spent $39 for nothing otherwise and could probably do the >>>> same over and over again for nothing. Why can't this stupid thing >>>> actually activate like it said it did and should?? I am just really >>>> ticked at this right now. Crap software! >>>> If you reply to this message it will be delivered to the original sender >>>> only. If your reply would benefit others on the list and your message is >>>> related to GW Micro, then please consider sending your message to >>>> [email protected] so the entire list will receive it. >>>> >>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >>>> manage your list subscription at http://www.gwmicro.com/listserv. >>>> >>>> >>> If you reply to this message it will be delivered to the original sender >>> only. If your reply would benefit others on the list and your message is >>> related to GW Micro, then please consider sending your message to >>> [email protected] so the entire list will receive it. >>> >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >>> manage your list subscription at http://www.gwmicro.com/listserv. >> > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
