Cory,
If you are receiving an I/O error, then that usually means that the
official Skype client is still running and is logged into the same
account to which you are trying to sign in via GWConnect. Make sure
native Skype is completely shut down and try logging in again.
Thanks,
Steve
On 1/29/2012 6:49 AM, chris hallsworth wrote:
Check that a firewall or other antimalware program isn't blocking
GWConnect's access to the internet. I use MSE and Windows Firewall, as
well as the pro version of Malwarebytes. Once I allowed GWConnect
through Windows Firewall all works well.
Christopher H
On 29/01/2012 01:31, Cory Martin wrote:
Hello,
Just wondering if I can do anything differently...
Getting either one of two messages: Either an i/o error prompting to
restart the program or an incorrect password message when trying to
log in.
Steps taken since GWSkype was replaced with GWConnect:
Uninstalled GWSkype and installed GWConnect.
Ran the program, tried logging in with username and password and having
it remember the password.
Verified that my password does work on the Skype website and the native
Skype client.
Deleted %appdata%\GWConnect\settings.dat and also deleted the old
GWSkype folder.
Tried again, still getting the same result, this time not checking the
box to remember password.
Verified that when closing the program it's process is gone from task
manager.
Just as a re-cap on the problem itself, the program does the following:
Says logging in, then immediately says logging out, or says "i/o error,
please restart the program" or a message indicating an invalid password.
Running WE7.5.2 on XP SP3.
Anything else I can do?
Thanks,
Cory
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Stephen Clower
Product support specialist& App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
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If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
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