Has anyone ever had the Audible system charge two credits for a single credit book? I just had it happen for the second time this week, the first was with a new release that it turned out had an error in it that is causing Audible to have to go back to the publisher for a new master copy, I thought maybe the flaw in the book somehow contributed to the problem, but this second occurrence happened with a book that has been in the catalog for a year and that downloads and plays fine. So much for that idea. Audible hasn’t given me any problems refunding the extra credits and even gave me a $5 credit for my inconvenience on the second occurrence, but I would just as soon not encounter the problem again. I cannot think of how WE could possibly be involved in such an error, but Audible CS insisted that it was at least a possibility, so I thought I would go ahead and check on the list for others who had the problem. I was using IE 9 64-bit on a Windows 7 64-bit computer with Window Eyes 7.5.2.
I recently noticed that, while the latest release of Firefox still does not display items in search results or category lists, cart contents are still displayed and auto-downloading is now working again, which it hadn’t been for me for some time. I think my solution to the problem is going to be to use IE for shopping and browsing while using Firefox for checkout, assuming I don’t encounter the problem again doing things that way. I already had this solution in mind, but thought I would go ahead and post the issue to the list anyway in case somebody else has experienced it and so I can tell Audible that I did bring the problem up to the screen reader manufacturer if I ever encounter the problem again. Maybe I am being too blasé about dismissing the possibility of WE causing the issue, but given how many problems IE has had, I tend to think that the blame lies somewhere in that area, or in some change that Audible made in the site. Regards, Chris If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
