Chip,
It sounds like the download process was interruptedwhich resulted in an
incomplete file. If your upgrade isn't approximately 33MB in size, then
try redownloading it from our website. If you continue to encounter
problems, remember that we are also available by phone from 8:30 AM to
5:00 PM Eastern time in the United States at 260-489-3671 for assistance.
Regards,
Steve
On 5/3/2012 9:30 AM, Chip McCain wrote:
Hey gang,
I just recieved WE 7.5.4.0 and by the time it got to me 7.5.4.1 was released.
I downloaded the upgrade and it installed fine on my Win-XP box, but when I
tried to upgrade my new win7 laptop I get the error that the file is not a
valid win32 application. now I just upgraded to Win7pro64 at the same time so
I'm not certain that this is a normal occurance in Win7pro64, but I don't
understand why a 64bit os is reporting that the file isn't a valid 32bit app.
any insights?
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--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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