Fred, Just a guess, but maybe the problem is caused by the apps which are specific to outlook 2010? Try disabling these apps (I think that would be Outlook enhance and Office Enhance). If you can't find them, or aren't sure, just disable all apps. If you can narrow it down to specific apps, you can then write GW support to let them know, and you can remove these apps for now. hth, Chip
_____ From: Frayer, Frederick C [mailto:[email protected]] Sent: Wednesday, May 16, 2012 12:06 PM To: [email protected] Subject: Widnow Eyes breaking cursor with Outlook 2010 running? Hi all: I am encountering a problem where Attachmate EXTRA(emulation software) will lose it's cursor focus. Here's the scenario: Running Window Eyes 7.5.4.1 on Windows 7 on HP Elite 8440P Attachmate Extra loads and works perfectly. Outlook 2010 loads and works perfectly. Then I switch from Attachmate mainframe or unix session to Outlook and then back. Cursor not in focus so I try to determine cursor - Window Eyes reports that cursor if found, bvut cursor does not work at this point. Only thing that has worked so far is to relaunch Window Eyes. I've tried: Redrawing window Unloading scripts Place mouse in window and click left to give focus I can switch back and forth between any other applications without a problem. After reloading Window Eyes, everything works perfectly again until I switch between these two applications again. It seems that all that needs to happen is for the mso2010 sets to load and the problem occurs. I don't even do anything in Outlook - just there long enough for the sets to load. Any ideas or suggestions??? Thanks. fred Frederick C. Frayer Tirks Automation and Metrics 1717 Arch Street 6N Work: 215-466-1032 Mobile: 215-756-2817 Visit our intranet site:http:/automatedprovisioning.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
