Robert:

 

Using IE8 I also experience Window-Eyes going silent.

 

It seems if an Application stops responding such as IE, OutLook, or network 
connection this is where Window-Eyes goes south.

 

You might want to create another .bat file killing Internet Explorer.  It’s not 
100 percent but in combination of killing WE you don’t have to reboot.

 

Here’s the line you need to put in the file.

 

taskkill.exe /im iexplore.exe /f

 

 

 

John Gunn

Computer Technician

Renaissance Learning Inc.

Hours Monday-Friday 7:00-3:30 CT

[email protected]

 

From: Robert Ringwald [mailto:[email protected]] 
Sent: Wednesday, June 27, 2012 1:41 PM
To: gw
Subject: Window-Eyes Stop Speaking

 

This seems to be a real problem. It happens to me often. 

 

I am running WE 7.5.4.1

WLM 

IE9

Windows 7.

 

It is happening to too many people with various set ups to be one person’s 
computer fault. 

 

This has to be corrected by the powers that be. 

 

I did install a bat file that is supposed to turn off WE and then enable me to 
turn it back on. It usually doesn’t work because evidently WE is frozen and 
won’t take any commands. 

 

I was able to use the bat file successfully one time so I suspect WE was not 
frozen that time. 

 

I am requesting that we get some word about this problem from GW Micro and info 
about what is going to be done about it. 

 

perhaps in the next release of WE, there can be some sort of command that will 
trigger a bat file that will get to WE even if it is frozen and turn it off so 
we can then use ctrl alt W to get it talking again.  

 

--Bob (Very frustrated) Ringwald

www.ringwald.com

 

 

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