I am one of the blind employees at Citibank using Window-eyes with Sawgrass.
We are using version: 7.5.2.0.
For the last six weeks or so, I and my other blind colleague have been
encountering unusual difficulties.
I do not think it is a Window-eyes problem; however, I thought you might have
some constructive ideas.
What has seemed to happen is that something seems to slow down or block the
loading of Sawgrass. At first we thought it was a toolbar Product resource
tool that had been changed so I had them remove it and that did help.
The thing is, though, that it is worse at certain times of the day.
It seems to slow way down in mid morning and through till late afternoon.
Windoweyes does not speak any of the program that is trying to download and
is being blocked; but it does speak the desktop, taskbar, and so on.
I thought that it might be a Java problem: or a JavaScript problem as we have
gotten JavaScript compilation errors.
We have put in trouble tickets to the Sawgrass team, the iT guys are working
hard on it.
I am going to get a faster computer with more capacity soon to see if that
helps.
I do not need you to talk to anybody as the situation is being handled fine;
it is mainly curiosity on my part as to what kinds of things cause problems
for programs to download entirely.
Deb Ver Steeg Sioux Falls south Dakota.
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