Michael,
It might be an embedded attachment-- in which case the typical
attachment hotkeys don't apply. Instead, locate the link to the file you
received while the message is open, press the Applications key, and
choose Open/Save (depending on what you want to do). If you have any
other questions, please direct them directly to [email protected].
Regards,
Steve
On 10/24/2012 12:27 AM, Michael Massey wrote:
Hi. According to the e-mail I received from Gw Micro concerning an order
for the release of Window-eyes 8.0, I read that there is an attachment
containing the invoice. Yet, when I press alt-7 twice to open the
attachment, I hear attachment not found. How can there be an attachment
according to the subject line and from within the body of the message is
Window-eyes can't find an attachment. I am reading the message with
virtualization enabled. I have to launch browse mode on my Dell Xps-410
desktop to read messages. On my laptop with message virtualization enabled,
the messages open and begin reading automatically without having to open
browse mode every time, Why does virtualization mode work differently on two
machines? Hmmm.
Mike M.
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--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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