If Mcaffee is disabled, the behavior does not change. Clicking gwconnect simply does nothing at all. I do not believe it even tries to run.

Chris


On Tue, 6 Nov 2012, Stephen Clower wrote:

Hello Christopher,

No; there is just the single installation package. What happens if you disable Mcafee and try running the program again?

Steve



On 11/5/2012 11:15 AM, Christopher Gray wrote:
Hi Stephen:

This computer uses Mcaffee but I don't think this is the problem.
Double-clicking gwconnect does nothing.  No log file is created anywhere
on the disk i.e. gwconnect.log.

Is there a separate installation package for Windows Vista?

Chris


On Mon, 5 Nov 2012, Stephen Clower wrote:

Hello Christopher,

Do you have AVG, Norton, or Mcafee as you antivirus provider? If so,
your AV program is probably killing the Skype kit runtime when it
attempts to launch. Make sure that both gwconnect.exe and
windows-x86-skypekit.exe are allowed to run normally.

Regards,
Steve



On 11/4/2012 4:36 PM, Christopher Gray wrote:
Hi to all:

I've loaded Gwconnect on a Windows Vista machine.  However, I can't get
the program to run after installation.  Double-clicking it or hitting
enter does nothing.

Any advice?

Thanks.

Chris



----------------------------------------
Christopher Gray, President
Bay Area Digital

Promoting good health with great technology

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----------------------------------------
Christopher Gray, President
Bay Area Digital

Promoting good health with innovative technology and superior health
products

530 Divisadero St., #301
San Francisco, CA 94117
Phone:  (415) 217-6667
fax:    (415) 962-2520
Email:  [email protected]

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If you reply to this message it will be delivered to the original sender
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GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.

--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com


----------------------------------------
Christopher Gray, President
Bay Area Digital

Promoting good health with innovative technology and superior health products

530 Divisadero St., #301
San Francisco, CA 94117
Phone:  (415) 217-6667
fax:    (415) 962-2520
Email:  [email protected]

Visit my blog at http://ChristopherGray.squarespace.com

Visit me on Facebook by linking to http://www.facebook.com/cpgray
If you reply to this message it will be delivered to the original sender only. 
If your reply would benefit others on the list and your message is related to 
GW Micro, then please consider sending your message to [email protected] so 
the entire list will receive it.

GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage 
your list subscription at http://www.gwmicro.com/listserv.

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