Hi Deb and Cory, The problem is that browsers have many areas (such as toolbars, little window panes created by add-ins, etc.) where your focus can end up. When your focus is in one of these areas, browse mode is not available to you; it's only available when your focus is actually in the contents of the page being browsed.
When it looks to me like this is happening (I'm using IE8), I just press the F6 key to rotor me through panes, toolbars, etc. until I know I've been placed back into the browse area because it says "link" or the name of a control type. I don't know if my solution is browser specific, but I believe the problem that I am describing is across all browsers. Hth, Chip > -----Original Message----- > From: Deb and Cori [mailto:[email protected]] > Sent: Monday, November 19, 2012 8:58 PM > To: [email protected] > Subject: still need an answer > > I wanted to know what causes Window-eyes to say: > Browse Mode Unavailable. > I also want to know how to fix it. None of the suggestions offered so far > work. > I am using window-eyes 7.5.2.0. > This happens in a call center environment with an internet based > application called Sawgrass. > If you reply to this message it will be delivered to the original sender only. > If your reply would benefit others on the list and your message is related to > GW Micro, then please consider sending your message to gw- > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
