Hello Barbara,
Firsst, I would verify that you don't have any firewalls or antivirus
programs interfering with GWConnect. If both check out ok, you might
have typed in the wrong password. You can reset it either through the
GWConnect sign in window or by visiting www.skype.com.
HTH,
Steve
On 11/24/2012 8:36 PM, Barbara Sheinbein wrote:
Hello Everyone,
I just installed GW Connect for the first time today. I had a Skype
account a few years ago. I have not used it in a very long while, but I
had kept my user name and password.
I seem to have installed the app OK. I logged in, I believe, with my
user name and password. I heard some chimes. I noticed my status was
offline. I also noticed most of the menu items were disabled. I
figured I needed to change my status, but control-1 did not work and I
cannot use the menus right now. What am I missing? My goal is to make
and receive an occasional call.
Thanks in advance for any help. I did scan through the documentation,
but did not pick up what was going on here.
Barbara
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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