Dear Nolan,

That sounds like a great idea to me.

Regards,
Robert Grimwood

-----Original Message-----
From: Crabb, Nolan [mailto:[email protected]] 
Sent: 29 November 2012 17:01
To: [email protected]
Subject: Can Outlook Enhance Be Enhanced?

Greetings, list,

Here's the scenario:

You download an attachment and save it.  This is an extremely ephemeral
file which could be replaced in mere minutes by something of the same
name.  So when you attempt to save an attachment as using Outlook
Enhance, it simply won't allow you to use the old file name you used
earlier as long as that file remains undeleted.  Would it be possible to
provide people like me with a replace option rather than to merely
announce error and offer no other solution?

Yes, it's true that I can use multiple file names, but that gets to be a
bit of a cleanup later.  Let me explain why this matters:

While doing an internet radio show, I may receive a request by phone
which comes to my in-box as a .WAV file.  If I use the file name as
suggested by Outlook, it might be possible to see the caller's number
streamed; not likely, but not impossible if I've been in a hurry and
didn't designate the file to the broadcasting software as one in which
the name should not be streamed.

So now I'm done with that request; it's been played and it's over.  Now
another phone call comes in.  In the old days prior to Enhance, I would
simply save the new file by the same file name as the older file had
been known, since I no longer need the old file.  So I might, on a given
broadcast shift, have say six or seven phone requests which I used to
save as request 1.wav so as to avoid even the most remote possibility
that the individual who is calling will inadvertently have his or her
number streamed.  That way, even if I did make a mistake regarding
telling the broadcast software what type of file the voice request is,
the only thing that would stream would be "request 1.wav."

I suspect by now, the authors of Outlook Enhance are pounding the table
and screaming, "It's never enough for these people!  No matter how good
we make the app, there's always some shrill fool out there wanting more
and more."

The truth is, now that I have it working perfectly, I very much enjoy
the app and would hate to stop it just because I want to replace a file
name rather than save my attachment via a different name.  It really is
an excellent app, and its writers deserve genuine and copious praise.
But I wonder whether there could be a simple routine of some kind that
would let the app ask if you want to replace an existing file rather
than merely error out and die, so to speak.  True, I can just increment
those file names--request 1.wav, request 2.wav, etc.  but things can get
busy enough under those circumstances that trying to keep track of which
file you've listened to or played on air can be tricky, and it's just
easier for me if I call them all request 1.wav and keep using that file
name.  

I realize that my situation is ridiculously low incidence and that
probably only one or two others who use that app would like that
feature, but I figured it was at least worth bringing up.

Regards,

Nolan


Nolan Crabb
Director of Assistive Technology
The Ohio State University
281 W. Lane Ave., Columbus, OH 43210

(614) 535-7174
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