Try this GW Micro KB article.
http://www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB1124


--------------------
regards
Thomas N. Chan 

-----Original Message-----
From: Stanley Haupt [mailto:[email protected]] 
Sent: Tuesday, 1 January 2013 6:36 AM
To: [email protected]
Subject: User Profile for Window-Eyes

I had to uninstall and reinstall Window-Eyes 8.0.0. After all of this 
was done, I get the message that Window-Eyes can't find the 
dlluserfile. What must I do to correct this error? I dould not find 
any information about this topic in the WE Manual.

If people on the list can't provide some help, I will have to contact 
GW micro on January 2nd.

Stanley Haupt
[email protected]
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