To fix this, open a protected document in Word 2010, whether intentionally or because system settings protect the document for you. From this point, press alt+f, I to access the Info tab of Word's Backstage view. (You may have better results pressing the 'alt' and 'f' separately.) Tabbing from here, you first encounter the name of the currently protected document, then the Enable Editing button so you can unprotect it, then the link for Protected View settings so you can choose yourself which documents Word should protect for you. Its settings are very conservative, so you may be able to turn off almost all document protection and feel safe about it.
Dean From: Chip Orange [mailto:[email protected]] Sent: Sunday, January 13, 2013 4:57 PM To: 'John Riehl' Cc: [email protected] Subject: RE: problem reqding protected word documents Hi John, There's a way you can change a Word document to be unprotected from within Word, and I think it's explained in the GW web page, the support pages, in a KB article (but I can't remember how). The other way you can do it is to close down Word, use Windows explorer to right click the file, choose "properties" from the context menu, and there will be an "unblock" button in this dialog of file properties which you can press spacebar on. You lose focus then, so you have to alt-tab back to this dialog so you can click on "ok", but then the Word document is made normal and you can read it. If the Word document comes attached to an email message, you have to save it somewhere before you can do this, or you have to learn how to unprotect it while you stay in Word (sorry, I just don't remember the details now on how to do it). Hth, Chip From: John Riehl [mailto:[email protected]] Sent: Wednesday, January 09, 2013 1:12 PM To: gwinfo Subject: problem reqding protected word documents I'm just learning Office 2010. I've received two documents which are protected. When I open them in Word I hear "protected view" but I can't read the document; when I arrow down the screen, Windoweyes 8 is silent. Anybody got any idea how to fix this? Thnaks. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
