Tony,
If you've been waiting for 2 weeks for a reply from support, then you've
been waiting about 1 week and 120 hours (give or take) too long. Support
queries are typically answered within 2 to 48 hours. So I would
recommend following up, or giving us a call.
Thanks,
Aaron
On 3/21/2013 2:29 PM, Tony C wrote:
Hi,
It has been quite on here although, I emailed gw support 2 times last
week asking about the possibility of getting the use of the mouse keys
back and still haven't gotten any kind of response. I used the mouse
keys all the time and there are some websites that some things cannot
be accessed with out the mouse keys.
Tony
-----Original Message----- From: Brenda
Sent: Thursday, March 21, 2013 11:20 AM
To: GW Micro Product Discussion Listserv
Subject: where'd everybody go?
I don't post much but do enjoy reading and learning from the GW list.
The last 12+ hours I haven't received any messages. Wondering if things
are just quiet or maybe something is messed up on my end (although I
really doubt that). I guess I'll know if this email appears on the list.
Thanks
Brenda
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--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
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GW Micro, then please consider sending your message to [email protected] so
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