Steven,

We have seen this as well and are investigating. From our initial tests, Mozilla introduced a change in the Firefox 20 series which is causing a call we make (which was previously valid) to crash the browser. We hope to have a resolution available soon.

Thanks,
Steve


On 4/24/2013 9:38 AM, Steven Clark wrote:
Is anyone else having frequent crashes of Firefox with Window eyes 8.2?
I'm running the current version of firefox, 20.0.2 and window eyes 8.2.
It doesn't matter what I'm doing in firefox, going to a different web page, opening a file, etc I get a message that firefox has crashed. I'm not running any plug ins with firefox, not doing anything strange. I even tried totally uninstalling firefox, deleted the settings and reinstalled from a fresh download and even had firefox crash at the end of the install.
I'm not getting any crashes at all with nvda running.
I'm running xp home with all windows updates applied, nod32 for anti virus with all updates and not much else on this computer. I've had this happen after starting window eyes with nvda running first and also after a reboot with no screen reader starting automatically and running window eyes manually. Also the same if I have window eyes start automatically, none of that changes anything.
Thanks,
Steve


--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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