Hi Kevin,

It's called the "Refresh Rotor", found under Hot Keys, Browse Mode; press r to get to it in that list. Note that it will only work in Itunes in places where you're in a web-page-like window, like in the Store or such places. I'm not saying my solution will work, but my theory is that turning off the suspend refresh function, that is, having no suspension of page refreshes, will allow the Itunes pages to load freely, and so prevent lock-up. Smile. This happens to me all the time in Internet Explorer, as well as many programs with web-based interfaces. It's something which is always in the back of my mind.

hth,

Rod
On 4/26/13 2:20 PM, Kevin Barry wrote:
What is shift-control-m?
I'm not using the standard, awful, keyboard layout.
Thanks.

At 01:45 PM 4/26/2013, you wrote:
Hi Kevin,

Just a suggestion, but I recommend turning off Suspend Refresh in Itunes before connecting your phone. Tab into the area of Itunes where you can normally use browse mode keys; you know what I mean, I think. Then, press shift-control-m several times until you hear "Suspend Off". Then try connecting your phone.

hth,

Rod
On 4/26/13 9:49 AM, Kevin Barry wrote:
When I connect a new iPhone to my win7 machine running WE 8.2 and iTunes 11x it first asks me if I wish to set up the phone as a new device or restore.
It then goes silent.
We is dead at that point. I have to Kill Wineyes and alt-f4 out of iTunes and restart WE to get any speech.
That's fine unless I try to  do the above again.
Same result.
This is rather frustrating.
Kevin
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