I’ve actually been told the opposite when speaking to Audible. They always told me Internet Exploder works better.
We are the Knights who saaaaay...Ni! From: Gary King Sent: Monday, July 29, 2013 7:34 PM To: GW-Info Subject: Re: Audible library search I'm afraid I'm going to have to take back my good words about how well Audible Library searching is working. Further testing has shown that some searches give expected results while others do not. Sometimes, when I enter an author's name, all of the books by that author in my library are displayed; entering another author's name may display only one result, even though there are several books in my library by that author. This is similar to what Chris reported. If several people are having this problem when searching their Audible libraries, Audible should be notified and given examples of searches that don't work. If you do notify Audible, however, be prepared to be asked for remote access to your computer. They don't tend to take a user's word that the site is at fault. In addition, they will want to use Firefox if you have it because they claim that Audible works better with that browser. Since this problem does not appear to be screen reader specific, I won't comment further. As I have time, I will do further testing to try to find a pattern for successful and failed searches. Gary King [email protected] ----- Original Message ----- From: Gary King To: GW-Info Sent: Monday, July 29, 2013 11:07 AM Subject: Re: Audible library search Chris, I'm not having any problems searching my Audible Library. I'm unable to test with Window-Eyes at present, but I used both JAWS and NVDA with Internet Explorer 10 and got the expected results when searching for 2 different authors. In each case, all of the books by these authors in my library were displayed in a table, and I had no difficulty moving through the table. Gary King [email protected] ----- Original Message ----- From: Chris To: [email protected] ; [email protected] Sent: Sunday, July 28, 2013 9:02 PM Subject: Re: Audible library search I never got any replies on this topic, but I am pretty certain it is a site problem or a browser problem as I had the same problem when trying searching my library with NVDA. Since the issue occurs with both the latest IE and the Latest Firefox, I lean towards it being a site issue. It seems that the site insists on giving suggestions and then sticks with only the first suggestion to pop up rather than allowing the user to move through a list of them. It is truly frustrating when one is trying to find 10 or 12 titles in a library of over 400 books. I plan on redownloading my entire library since they now offer all titles in a single section, instead of the old method of dividing the books up to make for shorter downloads. I really prefer this format, and I suppose I could just start downloading all of the titles I need to redownload from the beginning of my library, but I would prefer to do it by author, thus getting to books I wish to relisten to quicker than those not so high on my relisten list. I sent an email to their customer service about this issue, so hopefully they will address it as they redesign pages. I would encourage anyone interested in changes to their site to send in requests. They seem open to suggestion, though I don’t know how fast they might be implementing changes. Personally, I also wish that they would allow some customization, I would love to get rid of the links for rating books, especially since they don’t disappear if one uses them to rate a book. The library section could be so much simpler and easier to use. Anyway, now I am off the original issue and just thinking aloud so to speak. Regards, Chris From: Andrea Sherry Sent: Monday, July 22, 2013 2:58 AM To: [email protected] Subject: Re: Audible library search Could any replies to this message be directed to the list please. Cheers Andrea On 22/07/2013 6:31 PM, Chris wrote: I am running into a really frustrating problem trying to use the search function in my library at Audible.com. This occurs with both the latest Firefox and IE browsers and I am using Window Eyes 8.2. What happens is that if I am looking for books by a particular author that also has collaborations that I have in my library, only the collaborations show up. For example, searching for Elizabeth Moon, I find that Anne McCaffery has been added to the keywords despite the fact that I did not type her name in and only the one book by both authors will display while the twelve books I own written by just Moon will not display. I can delete the second name as many times as I like and Audible’s search will insist on putting it right back in there. I am trying to find a number of books in a large library and this is just getting really frustrating. sure, there are other ways to find the books, but they all require hunting the books out in a much more time and effort intensive means than just searching. If anyone knows how to get past this issue, I would love to know the method. Oh, if it makes a difference, my OS is Windows 7 64-bit. Thanks for any help. Chris -- Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending." - Carl Brad If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
