Hi, Rod. Thanks for the tip. While waiting to see if anyone had any thoughts about my issue, I had searched through my old emails because I could have sworn I'd read a post by someone who said he began having trouble with Firefox after updating to 24 point zero, or, that a windows update had fouled up his system. By the way. Concurrent with my problem, I had discovered that a couple of Windows 7 security updates had in fact installed the morning I began having trouble. I have no clue about the connection, but Window-Eyes itself had done something completely bizarre as well. Somehow, and with no input whatsoever from me, Window-Eyes had set keyboard interruptability to off and saved the settings. I know WE had saved the setting because I had shut WE down and restarted it to try clearing that problem and it came right back again, forcing me to go into the WE control panel, reset keyboard interruptability to all keys, and save the setting. Anyway, a couple of system restores later and no solution to my Firefox problem found, I remembered a KB article someone had posted to GW Micro's web page. The one involving about:config, direct2d.disabled, and layers.acceleration.disabled. So I went into about:config and checked those settings. Well, both had reset themselves to false. I reset those FF settings back to true and my WE mouse problem went away again. For now. I just hope I remember to check there first if it happens again.
On another subject, I've got NoScript installed and even with things locked down tight, Window-Eyes will reload the browse mode buffer. Would disabling hardware acceleration positively affect this WE behavior do you think? --Lou -----Original Message----- From: Rod Hutton [mailto:[email protected]] Sent: Saturday, October 12, 2013 5:01 PM To: [email protected]; gw-info Subject: Recent problem with Firefox and WE. Hi Lou, You may try turning off hardware acceleration, like so: Go to this tab: Tools menu > Options item > Advanced tab > General tab > Uncheck "Use hardware acceleration when available" and click Ok. Restart Firefox and see if this does the trick. hth, Rod #4 Subject: Recent problem with Firefox and WE. From: <[email protected]> Date: Thu, 10 Oct 2013 09:03:46 -0500 Reply-To: <[email protected]> Hi, folks. Window-Eyes 7.5.4.1 and Windows 7 64 bit with Firefox 24 point zero. I actually do not know when this happened, but I have lost the ability to route the mouse to places on the Firefox browser screen. The problem seems to be that an add-on is causing the WE mouse to think focus is somewhere else other than the screen, because if I run Firefox in safe mode, I can route the mouse pointer, but on my banking web page, I am unable to click on the various stupid non-control controls. I removed and reinstalled Firefox, including all personal settings, then deleted leftover folders from within Windows Explorer. I only install the No Script, Webvisum, and Adobe Flash Player add-ons. Help please, Lou N. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
