I had a similar issue happen, it sounds like it might be a synthesizer problem. I'm not sure which synthesizer you're using, but you may need to get an authorization for it. That's what happened to me and when I called GW they were able to fix it in 5 minutes time.

On 12/21/2013 11:25 AM, Jim wrote:
Hi there GROUP!
Problem, I have the LTO Window-Eyes and I got a new serial number yesterday andwhen I put it in, I received the msg that my product had been successfully authorized, or something such as that. Now whenever I restart the system I receive the msg that my demonstration time is about to expire . Okay, I thought there was a problem with the authorization so I went back and tried to resubmit the info and it told me that my program had already been authorized..? What can or should I do to get it to work? THANKS MUCH!
de <KF8LT><Jim>.
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