David,

Handy Tech is very responsive and extremely easy to work with. They have created the Window-Eyes driver. Have you communicated this problem with them? I have not heard this being a general problem as you are suggesting.

Window-Eyes simply sends the data to the braille driver. It is up to the driver to determine it has lost connection and to re-establish connection with the physical hardware. Imagine if Microsoft Word had to have code to wake up all the types of printers it supports if they go into some power down mode. No, this would obviously be a function of the printer driver provided either by Microsoft or by the printer manufacturer, not Word itself. If you are not able to directly communicate with Handy Tech, if you send me very specifically what happens and such I can forward it directly to them.

Regards,
Doug

On 1/21/2014 5:30 PM, David wrote:
Well, may be all correct what you are saying. I have a PowerBraille here, and it keeps dropping out like described. OK then, that is the freedom Scientific. Well, the display is old, and likely they ain't going to update much on it. But what then about my HandyTech display? Every time I have complained about that one dropping, I am told to go get the newest driver. Trust me, I have done so, and that has not fixed anything. In many cases, the drop-out is in the middle of some activity, and restarting WE and getting back to what you were doing, is time consuming and frustrating. Does all you state also apply to HandyTech? In certain cases, I find that the HandyTech display drops even more frequently than the PowerBraille. And, it is a good deal newer. Apparently, WE is not just experiencing this kind of behaveal trouble, only with one manufacturer. So, maybe you should try to get some kind of a "keep awake" signal sent to the display, every so often. Or, even a reactivation code of some kind. At least, I find that I in periodes leave the Braille all alone, since it is not stabil, and the Braille support in general has several lacks from what I was used to in other screen readers, prior to switching to WE.

    ----- Original Message -----
    *From:* Doug Geoffray <mailto:[email protected]>
    *To:* Vaughan Dodd <mailto:[email protected]> ; 'Larry
    Lumpkin' <mailto:[email protected]> ; [email protected]
    <mailto:[email protected]>
    *Sent:* Tuesday, January 21, 2014 10:29 PM
    *Subject:* Re: windoweyes and focus blue braille display

    Vaughan,

    The biggest issue is Freedom Scientific will not communicate with
    us in any way regarding Window-Eyes support for any Freedom
    Scientific braille display.  Way in the past we had acceptable
    communication which allowed us to create a Window-Eyes driver
    based on their API.  Their API has not changed in years and is our
    only interface into Freedom Scientific displays.  They will not
    communicate with us or update this API in any way. Therefore we
    are left with what we have.  Typically a braille display
    manufacturer will create their own Window-Eyes driver because they
    know best how to communicate with it and can keep the driver
    updated as new displays and updates are released. There is no fee
    involved in creating Window-Eyes braille drivers.  Freedom
    Scientific has no desire to create Window-Eyes braille drivers.

    The issue of the display not coming back after a machine is woken
    from a sleep is part of the Freedom Scientific's API driver which
    we are using.  But for obvious reasons, Freedom Scientific has no
    incentive to resolve this for Window-Eyes or any other screen reader.

    I am happy to report that most other braille display manufactures
    are very willing to work with us and keep their displays
    state-of-the-art with Window-Eyes.

    Regards,
    Doug

    On 1/21/2014 3:39 PM, Vaughan Dodd wrote:

    Larry:

    I notice this on occasions with other braille displays, but I'm
    not certain that it is automatically a Window-eyes fault.

    I guess that you are connecting via USB and sometimes a port
    power fluctuation, whilst not significant, is enough to shut down
    the display.  A Window-Eyes restart reinitialises the whole
    configuration. the .

    Having said this, I believe there are issues between Window-eyes
    and the Focus displays, relating to the Freedom Scientific driver
which has to be installed for these displays to operate. Window-Eyes supports more displays than its main competitor, but
    the ability to consistently support each display is severely
    hampered as the drivers are third party.

    I believe that the Focus displays have huge potential, but for
    reasons that only the major players can explain, the interface
    with Window-eyes is not great. In fact, I am wondering if I
    should replace my Focus Blue with a second Braille Edge.

    Others may be more knowledgeable though and maybe more helpful.

    Vaughan.

    *From:*Larry Lumpkin [mailto:[email protected]]
    *Sent:* Wednesday, 22 January 2014 9:29 a.m.
    *To:* [email protected]
    *Subject:* windoweyes and focus blue braille display

    I have noticed that, when I wake up my machine after it has gone
    to sleep, the braille display will not return and I have to close
    and relaunch windoweyes to get it back.

    ------------------------------- This email and any attachments
    may contain information that is confidential and subject to legal
    privilege. If you are not the intended recipient, any use,
    dissemination, distribution or duplication of this email and
    attachments is prohibited. If you have received this email in
    error please notify the author immediately and erase all copies
    of the email and attachments. The Ministry of Social Development
    accepts no responsibility for changes made to this message or
    attachments after transmission from the Ministry.
    -------------------------------




If you reply to this message it will be delivered to the original sender only. 
If your reply would benefit others on the list and your message is related to 
GW Micro, then please consider sending your message to [email protected] so 
the entire list will receive it.

GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage 
your list subscription at http://www.gwmicro.com/listserv.

Reply via email to