This sounds like you are using Windows Live Mail. I have this problem much of the time while composing messages (Windows 7 64-bit, Window-Eyes 8.4). I know that GW is jumping through hoops trying to make this work. Some of the problem may be related to words that are misspelled or phrases that are ungrammatical; I don't know if they get red-lined on the screeen, nor how this affects the accessibility information that Window-Eyes uses. Sometimes you must use ctrl-6 (on the number pad) to determine the word the cursor is on, when making corrections. That is the part of WLM that is still clunky for me.


Lloyd Rasmussen, Kensington, MD
http://lras.home.sprynet.com
-----Original Message----- From: Dewald van Deventer
Sent: Thursday, January 23, 2014 2:11 AM
To: [email protected]
Subject: Navigation in email messages

Hi list. Just a quic question.
Why don't my arrow eys wor when i try to arrow up or down whenever i'm
in an email message?
When opening an email message, only the tabs wor.
Even, now while i am writing this, whenever i press up or down arrows,
Windows mae a sound to notify me that there is nothing. Yet when i press
the key combination to read the current line, it shows that it has changed.

Thank you,
Dewald.
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