Martha,

It sounds like the connection to server B is more latent than server A. Thus, Window-Eyes is likely acting on your key presses too soon--hence the inaccurate reading. In Window-Eyes, navigate to Cursor Keys -> Options, and try increasing the cursor delay setting. The higher the number, the longer the delay. Once you find a suitable value, save your changes and the issue shouldn't crop up again.

Note: as you increase the cursor delay, Window-Eyes will wait longer before acting on any cursoring keys you press. To keep this impact to a minimum, be sure you adjust the delay for TeraTerm only.

Regards,
Steve


On 1/30/2014 2:41 PM, Martha Reaney wrote:
Hi.
Any TeraTerm Pro and Window-Eyes users out there?
I am using Windows XP, Window-Eyes 8.4, and TeraTerm Pro 4.8 at work.
When I connect to server A, I get accurate info back when I use either the mouse keys or the arrow keys. Just in the past few days, when I connect to server B, I am not getting accurate reading of data when I move the curser with the arrow keys. The screen reader output is "lagging". The mouse keys give accurate output, but, I need to move the cursur to get accurate code changes typed in! Since this has just cropped up and does not impact all server connections, I think it is something with server B.
I am told by the architecture team at work that on server B -
CPU and Memory utilization is normal. But System load looks high . Please check it
on application side.
Anybody got any ideas on why screen reader output using mouse keys is good, but output navigating wiht the arrow keys is bad? and, on connection to one server, but, not the other?
Martha

--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com


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