After spending a couple of hours on the phone with Apple tech support
today and no solution, I tried something new. Our IPhones have a
case with a secondary battery, and it uses a USB cord that is
different from the normal IPhone cord. I managed to get the end off
the case and plug the phone into the computer with the normal
cord. The phone showed up as a device and was able to
sync. Apparently, the cord is only wired to charge the phone and
secondary battery but not to actually hook up the phone to the
computer. The computer was not recognizing that there was anything
plugged into the USB port until I switched cords. Why this case is
wired that way is anybody's guess.
So now I have my ringers made and synced to the IPhones and ITunes is
working as expected.
Appreciation to all who helped me get the program up and running, get
the ringers converted to Apple's format, and get the syncs
accomplished. I value all your effort and suggestions. I just
wanted you all to know that it got worked out and how.
Thanks!
Marilyn
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
